Refund Policy
Last updated: February 18, 2026
14-Day Money-Back Guarantee
We offer a full refund within 14 days of purchase for all credit purchases. To request a refund, contact us at hello@nayld.ai with your account email and transaction details.
Cancellation
You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing cycle.
Processing Time
Refunds are processed within 5-7 business days. The funds will be returned to your original payment method.
Contact
For refund requests or billing questions, email hello@nayld.ai.